Accessibility commitment

Corpshore Canada is committed to digital and service accessibility. Our target for the website is conformance with the Web Content Accessibility Guidelines version 2.2 at level AA. We work to the requirements of the Accessibility for Ontarians with Disabilities Act, which sets the accessibility standard in the province where the head office sits, and to the Accessible Canada Act, the federal law that aims for a barrier-free Canada.

The commitment covers both the website and the services delivered through the Canadian operation. Accessibility is not treated as a compliance box to tick after a project is built. It is a design requirement present from the start, because retrofitting accessibility is more expensive and less effective than building it in.

The site is built to the WCAG 2.2 AA guidelines as a working standard rather than an aspiration. That means text that meets contrast requirements, content that reflows for zoom and small screens, and a structure that works with assistive technology rather than against it. Interactive elements are reachable and operable by keyboard, focus is visible, and motion respects the operating-system preference for reduced motion so animation does not become a barrier.

Content is written and structured for clarity. Headings follow a logical order, images that carry meaning have text alternatives, and forms carry clear labels and error messages. The answer-first blocks that open each major page are written to stand alone when read aloud, which helps screen-reader users and voice assistants alike. These are ordinary consequences of building to the standard rather than special features.

Accessibility is also a delivery concern. When Corpshore builds or supports a digital service for a client, the same standards apply to the work we produce for them. For contact centre and support work, accessibility means offering channels and interactions that people with different needs can actually use. For software and AI work, it means treating accessibility as a functional requirement of what we ship, not an afterthought raised in testing.

Because the operation is led from Canada and works under Canadian accessibility law, these obligations are understood as legal requirements rather than optional good practice. That is the same head-office logic that governs privacy and accountability. The rules the client answers to are the rules the operation answers to.

Accessibility is never finished. Standards evolve, content changes, and real use surfaces barriers that testing can miss. We treat accessibility as a continuous commitment and we welcome feedback on any barrier a visitor encounters on this site or in a service we deliver. Feedback is reviewed and used to improve the experience, and it is a required part of working to the Accessible Canada Act and AODA rather than a courtesy.

The formal accessibility statement, including how to request content in an alternative format and how to reach us about an accessibility barrier, is maintained in the legal section of this site.