Terms and conditions

1. Acceptance of these terms

These terms and conditions govern your access to and use of the website at corpshore.ca (the "site"), operated by Corpshore Canada, the Canadian operation of Corpshore Solutions Corporation, with head office at The Exchange Tower, 130 King Street West, Suite 1900, Toronto, Ontario M5X 2A2, Canada. By accessing or using the site you agree to be bound by these terms, by our privacy policy, by our cookie policy and by our acceptable use policy. If you do not agree, please do not use the site. In these terms, "we", "us" and "our" mean Corpshore Canada, and "you" means the person or organisation accessing the site.

2. Definitions

In these terms: "content" means all text, graphics, images, data, layouts, logos and other material we make available on the site; "services" means the business process outsourcing, information technology outsourcing and artificial-intelligence delivery services we provide to clients under a separate agreement; "deliverables" means the work product we create for a client under such an agreement; "MSA" means the master services agreement or equivalent contract that governs a client engagement; and "submission" means any information, document or material you send to us through the site. Where these terms refer to Corpshore Canada, they refer to the Canadian operation of Corpshore Solutions Corporation acting through this site, and obligations expressed to be ours are the obligations of that operation. These terms do not create a separate legal entity, a partnership, an agency or a joint venture between you and us.

3. Scope: the website is not the services

The site is an information and enquiry resource. It describes our services, publishes guidance, and lets you contact us, request a proposal, apply for a role or subscribe to communications. Nothing on the site is an offer capable of acceptance, a quotation, a warranty of any outcome, or professional advice on which you should rely without your own analysis. The rankings, statistics and figures on the site describe our position at the date shown and are provided for information only. We provide services only under a separate written agreement, and the terms of that agreement, not these terms, govern the services and any deliverables.

We make reasonable efforts to keep the content accurate and current, but we do not warrant that it is complete, accurate or up to date at all times, and content may be changed or removed without notice. The site is directed at businesses and at adults, and it is intended for use in Canada and the other markets we serve; if you access it from elsewhere, you are responsible for compliance with your local law.

3a. Accounts and access

The site does not currently require you to create an account to browse it or to submit an enquiry, proposal request, application or subscription. If we introduce account-based features in future, additional terms may apply, and you will be responsible for keeping any credentials confidential and for activity carried out under them. Where you submit information on behalf of an organisation, you confirm that you are authorised to do so and to bind that organisation to these terms.

4. Changes to these terms

We may update these terms from time to time to reflect changes to the site, our services or the law. The version published on this page is the version in force, and the date at the top shows when it was last revised. Your continued use of the site after a change takes effect means you accept the updated terms, so please review them from time to time.

5. The proposal process

When you request a proposal or a discovery call, we may prepare a written proposal for you. A proposal is an invitation to continue a discussion. It does not create a binding contract, and it does not oblige either of us to proceed. A binding relationship arises only when we and you sign an MSA or an equivalent written agreement. Until then, either of us may decide not to proceed for any reason. Any figures, timelines or scopes in a proposal are estimates based on the information available at the time and are subject to confirmation in the MSA. A proposal is confidential to you and to us, is provided for your evaluation only, and should not be shared with third parties or used for any other purpose without our consent.

6. Intellectual property in site content

The site and its content are owned by Corpshore Solutions Corporation or its licensors and are protected by copyright, trademark and other laws. The Corpshore name and logo are trademarks of Corpshore Solutions Corporation. We grant you a limited, revocable, non-exclusive and non-transferable licence to access and view the content for your own internal and non-commercial evaluation of our services. You may not copy, reproduce, republish, frame, sell, licence, distribute or create derivative works from the content except as these terms allow or as we agree in writing. Intellectual property in deliverables created for a client is dealt with in the MSA, not here.

7. Permitted use

You may use the site only for lawful purposes and in accordance with these terms and our acceptable use policy. You agree not to use the site in any way that breaches applicable law, infringes the rights of others, interferes with the operation or security of the site, or attempts to gain unauthorised access to any system. Automated collection of content, including scraping, is permitted only to the extent our robots directives allow.

8. User submissions, including resumes

When you send us a submission, including an enquiry, a proposal request, a resume or a covering letter, you confirm that you are entitled to provide it and that it is accurate and does not infringe the rights of any third party or contain unlawful material. You grant us a non-exclusive, royalty-free licence to use, store, copy and process the submission for the purposes for which you sent it, for example to respond to your enquiry or to evaluate your application, in accordance with our privacy policy and candidate privacy notice. Please do not send us confidential information you do not wish us to hold, and please do not include sensitive personal information in free-text fields unless it is necessary.

9. Third-party links and tools

The site may link to third-party websites and may embed third-party tools such as a scheduling widget. We provide these for convenience only. We do not control third-party sites and tools, and we are not responsible for their content, practices or availability. Your use of a third-party site or tool is governed by that third party's own terms and privacy notice. A link from our site does not mean we endorse the linked site, and you access it at your own risk.

9a. Privacy

Our collection and use of personal information through the site is governed by our privacy policy, our candidate privacy notice and our cookie policy, which form part of your agreement with us when you use the site. By submitting personal information through the site you confirm that you have read those documents and, where you provide personal information about another person, that you are entitled to do so.

9b. Feedback

If you send us ideas, suggestions or other feedback about the site or our services, you agree that we may use that feedback without restriction or obligation to you, and that doing so does not make the feedback confidential or entitle you to any payment. This does not affect the ownership of any personal information in the feedback, which we handle under our privacy policy.

10. No warranty of uninterrupted service

We provide the site on an "as is" and "as available" basis. We do not warrant that the site will be uninterrupted, timely, error-free or free of harmful components, or that defects will be corrected. To the fullest extent permitted by law, we disclaim all warranties, conditions and representations, whether express or implied, in respect of the site and its content. Nothing in these terms excludes any warranty or condition that applicable law does not allow us to exclude.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business, arising out of or in connection with your use of, or inability to use, the site, even if we have been advised of the possibility of such damages. We are also not liable for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your device or other property because of your use of the site or of any site linked to it, and we recommend that you use your own protection. Nothing in these terms limits or excludes our liability for anything that cannot be limited or excluded under applicable law, including the mandatory protections of consumer-protection legislation such as Ontario's Consumer Protection Act and Quebec's Consumer Protection Act, or liability for fraud or for personal injury caused by our negligence. Where our liability cannot be excluded but may be limited, it is limited to the minimum extent the law allows.

12. Indemnity

You agree to indemnify and hold us harmless from any claim, loss, liability or expense, including reasonable legal fees, arising from your breach of these terms, your misuse of the site, or your infringement of any right of a third party, except to the extent the claim results from our own fault.

13. Confidentiality

If we exchange confidential information during a discussion that precedes an engagement, each of us will keep the other's confidential information in confidence and use it only to evaluate a possible engagement, until a separate confidentiality agreement or the MSA governs the exchange. This clause does not apply to information that is or becomes public through no fault of the receiving party, was already known to it, or is independently developed by it.

14. Force majeure

We are not responsible for any failure or delay in operating the site that is caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics, war, civil unrest, labour disputes, failures of telecommunications or utilities, and acts of government.

15. Sanctions and export control

You represent that you are not located in, and are not a national or resident of, any country or on any list that would make your use of the site unlawful under applicable sanctions or export-control laws, including those of Canada. You agree not to use the site in violation of any such law.

16. Anti-corruption

We conduct our business honestly and in compliance with anti-corruption laws, including the Corruption of Foreign Public Officials Act. You agree that in any dealing connected with the site or a possible engagement you will not offer, give, solicit or accept any bribe or improper advantage.

17. Term and termination

These terms apply while you use the site. We may suspend or withdraw all or part of the site, or restrict your access, at any time and without notice, for operational, legal or security reasons. Provisions that by their nature should survive, including those on intellectual property, submissions, disclaimers, limitation of liability, indemnity and governing law, survive any termination.

18. Assignment

You may not assign or transfer your rights or obligations under these terms without our written consent. We may assign these terms to an affiliate or to a successor in connection with a reorganisation or a corporate transaction.

19. Severability and waiver

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force, and the unenforceable provision is modified to the minimum extent needed to make it enforceable while preserving its intent. Our failure to enforce any provision is not a waiver of our right to enforce it later.

20. Entire agreement

These terms, together with the policies they refer to, are the entire agreement between you and us about your use of the site, and they replace any prior understanding about that subject. They do not affect the terms of any MSA, which governs an engagement.

21. Notices

We may give notices relating to the site by posting them on the site or by emailing the address you have given us. You may send notices to us at privacy@corpshore.ca or by writing to us at The Exchange Tower, 130 King Street West, Suite 1900, Toronto, Ontario M5X 2A2, Canada. A notice sent by email is treated as received on the day it is sent unless we receive a delivery-failure message, and a notice sent by post is treated as received on the ordinary course of delivery. It is your responsibility to keep the contact details you have given us current so that we can reach you.

21a. No reliance and professional advice

The guidance we publish on the site, including material about outsourcing, nearshoring, cross-border services and compliance, is general information, not legal, tax, financial or other professional advice, and it does not take account of your particular circumstances. You should obtain your own professional advice before acting on anything you read on the site. To the extent permitted by law, we are not responsible for any decision you make in reliance on the content without your own advice.

21b. Interpretation

In these terms, headings are for convenience only and do not affect interpretation; words in the singular include the plural and the reverse; "including" and "for example" are not words of limitation; and a reference to a statute is a reference to that statute as amended or replaced from time to time. If there is a conflict between these terms and a policy they refer to, these terms prevail for your use of the site, except that the privacy policy prevails on the handling of personal information and, where it applies, the MSA prevails on an engagement.

22. Governing law and jurisdiction

These terms and any dispute arising out of or in connection with them or your use of the site are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. You and we submit to the exclusive jurisdiction of the courts of the Province of Ontario, except that mandatory rights you may have under the consumer-protection law of your own province are not affected.

23. Language

We have prepared these terms in English, and the parties confirm their wish that these terms and related documents be drawn up in English, to the extent the law permits that choice. The French version, where one is provided, is offered for your convenience. Where both versions are provided and there is a conflict, the English version governs to the extent the law permits, and we recognise that consumer-protection and language legislation in Quebec may require the French version to prevail for communications directed at Quebec consumers.