Languages

More than thirty-five languages from Canadian operations, led by English and Canadian French to a native standard. The matrix on this page lists them by group with an indicative CEFR proficiency band and the channels available for each, so you can find the coverage relevant to your customers.

No, they are indicative. The bands and channel availability describe the general coverage rather than a guarantee for a specific account, and the exact proficiency band and channels for your work are confirmed during scoping. We would rather label them honestly as indicative than imply a precision we confirm per engagement.

No. No Indigenous language capability is listed or claimed. Indigenous language delivery is not something we will assert without confirmation, so it is excluded entirely rather than implied. The languages in the matrix reflect the coverage a Canadian labour market genuinely supports.

Both are available, and Canadian French is delivered to a native standard, calibrated by Quebec French quality analysts, rather than through a translation layer added to an English operation. International French is also offered. Canadian French sits at the centre of the proposition because serving the Quebec market properly requires it.

We say so rather than stretch. For deep multilingual pools in languages the Canadian labour market does not concentrate, an offshore hub built around those languages may serve you better. The hybrid model lets you combine Canadian delivery for the languages Canada is strong in with network capacity for the rest, under one contract.

Because many of these languages are spoken by people living and working in Canada, under Canadian employment standards and Canadian data protection. That means multilingual delivery without sending customer data across an ocean, and cultural familiarity with a North American customer base alongside the language itself.